PRIVACY POLICY
Thong Real Estate
Last updated : 1st April 2025
Thong Real Estate respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us.
By using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Information
• Name
• Email address
• Phone number
• Mailing address
• Property details
• Payment information
• Any other information you voluntarily provide
1.2 Non-Personal Information
• IP address
• Browser type
• Device information
• Website usage data (via cookies and analytics tools)
1.3 Sensitive Information
• Passport details or identification documents (when required for transactions)
• Financial details related to property purchases
• Any additional information necessary for compliance with legal requirements
2. How We Use Your Information
We process your data for the following purposes:
• Providing Services – Facilitating property transactions, listings, and real estate inquiries
• Communication – Responding to inquiries, providing updates, and sending notifications
• Marketing – Sending promotional materials (with your consent)
• Legal & Compliance – Meeting regulatory requirements, preventing fraud, and resolving disputes
• Website Analytics – Improving our website and services
We do not use your data for automated decision-making or profiling that would produce legal effects.
3. Legal Basis for Processing (GDPR & International Compliance)
We process personal data under the following legal bases:
• Consent – When you provide explicit consent (e.g., signing up for marketing emails)
• Contractual Obligation – When processing is necessary to fulfill a contract (e.g., real estate transactions)
• Legal Compliance – When required by law (e.g., anti-money laundering regulations)
• Legitimate Interests – When processing is necessary for our business operations, unless overridden by your rights
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
• Real Estate Partners – Agents, brokers, and property service providers involved in transactions
• Legal & Compliance Authorities – Regulatory bodies, law enforcement, or legal advisors when required
• Payment Processors – Secure third-party providers to facilitate transactions
• Marketing Partners – With your consent for promotional campaigns
• Technology Providers – Hosting services, analytics providers, and security partners
International transfers of data comply with applicable laws, including Standard Contractual Clauses (SCCs) where required.
5. Data Retention
We retain your personal data only as long as necessary for:
• Fulfilling contractual obligations
• Meeting legal and regulatory requirements
• Resolving disputes
• Ensuring security and fraud prevention
When data is no longer needed, we securely delete or anonymize it.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
• Access – Request copies of your data
• Correction – Update inaccurate or incomplete data
• Deletion – Request data erasure, subject to legal obligations
• Restriction – Limit processing under certain conditions
• Objection – Opt-out of direct marketing or certain data uses
• Data Portability – Request data transfer to another service provider
To exercise these rights, contact us at info@thongrealestate.com We may require identity verification.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies for website functionality, analytics, and marketing. You can control cookie settings in your browser.
8. Data Security
We implement industry-standard security measures, including:
• Secure servers and encrypted data storage
• Restricted access controls
• Regular security audits
Despite these measures, no system is completely secure. Please exercise caution when sharing personal data online.
9. International Data Transfers
As a global business, we may store and process data in various locations. When transferring personal data internationally, we ensure compliance with applicable data protection laws, such as:
• EU General Data Protection Regulation (GDPR)
• Thailand’s Personal Data Protection Act (PDPA)
• Other relevant global regulations
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing data.
11. Complaints & Regulatory Oversight
If you believe we have violated your data rights, you can:
• Contact us at [Your Contact Email]
• Lodge a complaint with a relevant data protection authority (e.g., Thailand’s PDPA Office, EU’s GDPR Supervisory Authority)
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
13. Contact Us
For questions about this policy or your data rights, contact us:
Thong Real Estate
Email : info@thongrealestate.com
By using our services, you agree to this Privacy Policy.